Shipping & Returns

Shipping

Every endeavor is made to provide same day delivery where possible.¬†Orders will only be delivered during our standard opening hours, with the exception of peak trading periods. (These include Valentine’s Day, Mother’s Day, Easter, Father’s Day and Christmas)

Orders must be placed by 2pm Mon-Friday and 10am Saturdays. Orders placed after this time, may not be delivered until our next trading day. Orders placed on Sunday, will be delivered on our next trading day Monday.

We offer an in house delivery service where we supply our own vans and drivers. This allows us to have more flexibility with delivery times and the ability to visit areas on more than occasion each day should we be required to.

With our custom vans and the signature rose on the roof, a delivery from Balshaw’s Florist stands out from the crowd. Who wouldn’t love the excitement of our van arriving at their workplace or home, know that a beautiful bunch of flowers was on its way?

Our delivery fee varies between $14 to $30. This is determined by suburb distance from our stores. Please contact us for a quote.

If your requested suburb lies outside our delivery area, we will send your order through Interflora Australia.

All items are only available for Australian delivery. Please contact us directly to discuss your overseas needs.

Returns

Should, in the unfortunate event, your item be of an unsuitable standard, please contact us directly within 24 hours to arrange a resolution. This may range from replacement flowers, to a refund or store credit depending on the circumstances for the complaint.

 

 

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